AI-Powered Phone Ordering

Your BestPhone EmployeeNever Sleeps

Dinevate Voice answers your restaurant's phone 24/7, takes orders naturally, and handles complex modifications without putting customers on hold. It's like having your sharpest cashier work every shift.

Zero Wait Time
Understands Context
Secure Payments
0:003:00

Listen to a real conversation

Sound Familiar?

Every restaurant owner knows these pain points. Phone orders should be easy revenue — not a constant headache.

40%

of calls missed during rush

Missed Calls = Lost Revenue

During rush hours, 30-40% of phone calls go unanswered. Each missed call is a lost order averaging $35-50.

30s

max patience for hold time

Long Hold Times

Customers hate waiting. If they're on hold for more than 30 seconds, they often hang up and order elsewhere.

3x

multitasking during peak hours

Staff Stretched Thin

Your team is juggling in-person customers, online orders, and phone calls. Something always gets neglected.

15%

orders have errors

Order Errors

Noisy kitchens, rushed staff, and miscommunication lead to wrong orders that cost you money and reputation.

24/7

Always Answering

0s

Wait Time

100%

Calls Captured

Simultaneous Calls

What Makes Us Different

Built by Restaurant People

We didn't build a generic AI and hope it works. Every feature solves a real problem we've seen in restaurants.

Speaks 14 Languages

Handles orders in English, Spanish, Chinese, Vietnamese, Korean, and 9 more languages. Customers can order in their native language — perfect for diverse neighborhoods.

Finds Items from Vague Descriptions

Customers can say "that spicy chicken thing" and we'll find it on your menu. No need to know exact names — we understand what they mean.

Ignores Kitchen Noise

Filters out background conversations and kitchen sounds. Only responds when the customer is talking — no more confusion from "hold on" or side chatter.

Stops When Interrupted

Customer says "actually wait—" and it stops immediately to listen. Natural, human-like conversation with no awkward talking over each other.

Transfers to Your Staff Anytime

"Can I speak to someone?" — instantly transferred with full context. Your staff knows exactly what was discussed, no repeat explanations.

Secure Payment by Text

Sends payment link to customer's phone via text message. They pay with Apple Pay, Google Pay, or any card — no credit card numbers over the phone, ever.

Real Conversation Example

Customer

"Yeah can I get uh... that chicken thing, the spicy one"

Dinevate Voice

"You got it! That's our Nashville Hot Chicken Sandwich. Combo with fries and a drink, or just the sandwich?"

Customer

"Hold on— [to someone else] I'm on the phone! [back] sorry, combo please, no pickles"

Dinevate Voice

"No problem! Nashville Hot combo, no pickles. What would you like to drink?"

Customer

"Coke. Actually make it a large and add some wings too, the honey garlic ones"

Dinevate Voice

"Perfect! Large Nashville Hot combo with Coke, no pickles, plus Honey Garlic Wings. That'll be $24.50. Pickup or delivery?"

Conversations That Actually Work

Notice how Dinevate Voice handles real-world messiness: vague item descriptions, background interruptions, mid-order changes, and multiple items in one breath.

  • "Spicy chicken thing" → found the right item instantly
  • Ignored the side conversation automatically
  • Handled modifications and additions naturally
  • Upsold to combo without being pushy
  • Summarized order and gave accurate total

Not All AI is Created Equal

Generic AI phone systems weren't built for restaurants. Ours was.

Feature
Other AI Systems
Dinevate Voice
Languages Supported
English only
14 languages included
Vague Item Names
Must say exact name
"That spicy thing" works
Kitchen Noise
Gets confused easily
Ignores background sounds
Menu Changes
Manual updates needed
Updates instantly
Wait Time
2-3 seconds per response
Answers immediately
Complex Orders
"No onions" often fails
Handles any modification
Payment Security
Card numbers over phone
Text message payment link
Transfer to Staff
Hangs up on customer
Smooth handoff anytime
Simple Flow

From Call to Kitchen

Every phone order flows seamlessly from customer to kitchen with zero staff involvement.

01

Customer Calls

Phone rings, Dinevate Voice answers instantly — no hold music, no waiting, even during rush hour.

0 seconds
02

Natural Conversation

AI understands natural speech, handles interruptions, and finds items even with vague descriptions.

Real-time
03

Secure Payment

Sends a secure payment link via SMS. Customer pays with card, Apple Pay, or Google Pay.

30 seconds
04

Order to Kitchen

Order goes directly to your kitchen display or ticket printer through Dinevate Order Manager.

Instant

Restaurant Owners Love It

Don't just take our word for it — hear from restaurants using Dinevate Voice every day.

We were missing 10-15 calls during Friday dinner rush. Now every single call gets answered, and our phone orders are up 40%.

Marco R.

Owner, Italian Restaurant

+40%

Phone orders

My staff can finally focus on in-person customers during rush hour. The AI handles phone orders better than most of my employees honestly.

Sarah K.

Manager, Pizza Shop

100%

Calls answered

Customers keep telling us how fast and easy phone ordering is now. Some don't even realize they're talking to AI until we tell them!

David L.

Owner, Asian Fusion

5 stars

Customer feedback

Learn More

Explore Dinevate Voice

Dive deeper into capabilities or calculate your potential savings.

Full Capabilities

Discover every feature Dinevate Voice offers — from semantic menu search to secure payments. See what sets us apart.

Explore Abilities

Dinevate Voice Piricing

Calculate how much you're losing to missed calls. See the real cost of unanswered phones and how Dinevate Voice pays for itself.

Calculate Savings

Ready to Never Miss a Call Again?

Join restaurants capturing more phone orders, delighting customers, and freeing up their staff with Dinevate Voice.